WE DO NOT ACCEPT RETURNS ON ITEMS THAT HAVE BEEN WORN, USED, DAMAGED, OR STAINED. ALL ITEMS ARE FINAL SALES.

We happily accept returns on defective merchandise for store credit only within 30 days of purchase. Once your return has been requested, your item must be shipped within 14 days. We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not (Usually 5-7 business days). If approved, payment will be issued in the form of store credit.

Shipping costs are the buyer’s responsibility unless the return is the result of an error (you received an incorrect or defective item).

If you have received a defective item, please contact customer service within 3 business days of receiving the item. If we are not notified within three business days of receiving the item, it will no longer qualify for a return. You must include a photo of the damage/ defect with your email.

Please include your packing slip, a copy of your return confirmation email, or a note with your name and order number in your return package. Failure to do so may result in significant delays in processing your return.

To start a return, you can contact us at ANH@alohaflyapparel.com or call us at +1 (808) 308-1413. Instructions on how and where to send your package will be included in your return confirmation email. Items sent back to us without first requesting a return will not be accepted.